Cancellation Policy

Store Information
This website is owned and operated by ZATS CRAFTS & DECOR,LLC.

Company Name: ZATS CRAFTS & DECOR,LLC
Address: 612 SE 1ST ST, WILLISTON, FL 32696, United States
EIN: 93-4056926
Phone: +1 8039085252
E-mail: info@zatscraftsdecor.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)

Contact us via email – we will respond within 24 business hours.

1. Scope of the Cancellation Policy
This cancellation policy applies to all furniture and home items purchased through the  ZATS CRAFTS & DECOR,LLC online store in the United States. It covers orders for chairs, beds, cabinets, and related accessories.

2. Packaging Requirements
Item Condition Requirement: Returned goods must be brand new, unused, with intact original packaging and all complete accessories for processing. Products must be kept in original packaging or equivalent packaging to prevent damage.

3. Cancellation Time and Shipping Cost

Cancellation requests must be submitted within 14 days after you receive the products without providing any reason. All return shipping costs are covered by us, and prepaid shipping labels will be provided for free. All canceled items shall be shipped back to 612 SE 1ST ST, WILLISTON, FL 32696, United States.

4. Customer Support
For questions regarding the cancellation policy, customers can contact ZATS CRAFTS & DECOR,LLC customer service at info@zatscraftsdecor.com. We will respond within 24 business hours to provide assistance.